Fulfilment guide
Sales orders
Pending → Completed
A sales order is the commitment to fulfil. Convert an accepted quotation into a sales order in one click, or create one directly from the Sales Orders screen.
Status flow
The normal forward path is Pending → Confirmed → Processing. Once invoiced, the order moves to Invoiced and can then be marked Completed. Historic records may also show Shipped or On Hold.
Search, filter & archive
The orders list lets you search by order number or customer, filter by status, switch to Assigned to Me, and admins can open the archived sales orders view to restore older records.
Convert to invoice
Use Create invoice from a sales order in Processing to copy line items, customer billing details and pricing into a draft invoice ready to send. The sales order then links back to the created invoice.
PDFs, cancellation & audit trail
Open an order to download its PDF, review the linked quotation and invoices, or cancel it with a reason. Admins can also archive completed or cancelled orders when they no longer need to stay on the main list.